Quality Policy

IMC Priora provides services from leading experts in Urology, Plastic, Esthetic, and Reconstructive Surgery, Internal Medicine (Pulmonology and Cardiology), Anesthesiology, Resuscitation, and Intensive Care Medicine, as well as Laboratory Diagnostics (Medical Biochemistry Laboratory).
Our mission is to deliver top-quality healthcare that meets the needs and expectations of our patients, their families, and the community.
We strive for excellence at every stage of healthcare service delivery by continuously improving our operations.
We aim to be recognized as a leading healthcare institution in Urology and Plastic, Reconstructive, and Aesthetic Surgery, setting industry standards through our innovative approach and exceptional quality of service.
With the signing of a cooperation agreement with the Faculty of Medicine in Osijek, we have laid the foundations for establishing a Scientific Unit to plan and implement scientific research activities. This initiative will enable numerous physicians to acquire new competencies by participating in various congresses and conferences, becoming familiar with the latest methods and technologies in specific medical fields, and gaining practical experience through scientific research projects.
Our primary goal is dedication to our patients’ health and well-being.
We promote a safe working environment and health protection for all our employees and patients.
The institution’s management regularly reviews the quality policy and compliance with the requirements of HRN EN 15224:2017 and is committed to ensuring the necessary resources for achieving our objectives.
We guarantee the highest level of quality through the continuous improvement of our processes and methods. We are always seeking new and better solutions to provide healthcare. We act responsibly towards our patients, the community, and the environment.
We also ensure high patient satisfaction by providing timely, effective, safe healthcare services.
We offer the most advanced surgical and non-surgical techniques and strive to create individualized treatment plans.
We are committed to continuous education and training to equip all our employees with the latest knowledge and skills.
We encourage teamwork and the professional development of all staff.
Our commitment is continuously improving all processes and services through regular assessments, audits, and monitoring, ensuring compliance with the highest standards.

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